Phone Calls Ignored, Emails Unanswered: Fixing the First Impression Problem for Law Firms

clio legal trends report 2024 Smartphone with missing call notification concept. Mobile phone screen with a lot of messages about missed calls. Isometric vector illustration.

The legal technology company Clio once again played “secret shopper” for its 2024 Clio Legal Trends Report. And once again, it reported dismal results on how law firms are doing on first impressions.

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